DAY ONE
9:00 - 10:30 | Concert Hall Only
Join Lynn Ledford in the Concert Hall for her presentation on 'What a Well Run Club Actually Looks like' - click here for more information.
MORNING TEA
11:00 - 11:45 | Dan Berzasnky - What Great Managers Actually Do
Clarifies the role of a manager: not doing everything, but ensuring everything gets done. Covers prioritisation, visibility, and accountability.
11:45 - 12:30 | Sarah Reid & Amber Woods - Being an Integrator: turning vision into exectuion
How managers translate direction into action—aligning teams, clarifying expectations, and keeping things moving.
LUNCH
1:30 - 2:15 | Ashleigh Dale - Driving Execution (Without Micromanaging)
Creating clarity, tracking progress, and ensuring accountability without hovering. What matters most when everything feels urgent
2:15 - 3:00 | Caylie Smith - One-on-Ones That Improve Performance
How to structure conversations that drive clarity, development, and accountability.
AFTERNOON TEA
3:30 - 4:45 | Anthony Dorrington & Sara McSweeney - Leading People You Don’t “Outrank”
Managing peers, older staff, or specialists. Building credibility and influence without relying on hierarchy.
DAY TWO
9:00 - 10:30 | Concert Hall Only
Join Tiffany Mills in the Concert Hall for her presentation on 'Different by Design: Neurodiversity, Inclusion and What Your Club Could Become' - click here for more information.
MORNING TEA
11:00 - 11:45 | John Mitchell - Understanding Club Performance: The Numbers That Matter
What does a “high-performing” club actually look like financially? This session introduces the fundamentals of a club P&L in simple terms — where money comes from, where it goes, and why profit matters. It connects financial performance to real outcomes: the ability to invest in staff, improve systems, and create a more stable, sustainable club.
11:45 - 12:30 | Panel - Tanya, Vaughn, Tammy, Anthony, Sara, Christy - What High-Performing Clubs Do Differently
What actually separates high-performing clubs from the rest? This session brings the numbers to life through real examples — how clubs have improved their operations, workforce, and results, what changed, and where the biggest gains came from.
LUNCH
1:30 - 3:00 | Concert Hall Only
Join us in the concert hall for round table sessions - click here for more information.
AFTERNOON TEA
3:30 - 4:45 | Concert Hall Only
Join us in the Concert Hall for Bill Nelson's - From Ideas to Execution: Why Most Clubs Don’t Change (and How to Be the Exception) & John Mitchell's - 'The next 12 months: What matters most' presentations - click here for more information.